Amplify your impact with volunteer management software
Put automation at the heart of recruitment, screening, training and rostering. Save time, ensure compliance, and focus on what matters — your volunteers and your community.
Built for programmes managing 60,000 or more volunteers.
Trusted clients & partners
The platform
All your volunteer management needs in one place
Applications, verification, training, rostering and reporting run on the same records — so nothing is re-keyed between stages.
One application, captured once
An eight-step application collects identity, languages, education, experience, skills, documents, location and availability. Applicants create an account at the first step, so they can sign in and pick up where they left off.
- Eight-step application with per-step validation
- Applicant accounts created up front, not at submission
- Searchable, filterable applicant list for reviewers
- Full application record on a single reviewer screen
- CSV export of applications, scoped to the reviewer
Shipped in the product
- /apply
- /applicants
- /applicants/[id]
- /recruitment/form
- /reports/export
Verify people, not just paperwork
Uploaded documents are checked by content, not by filename. Files are held in private storage and reached through short-lived signed links. AI reviews every application as soon as it is submitted and records the outcome.
- Documents identified by their actual bytes, not the declared type
- Private storage with time-limited signed access
- Duplicate-applicant detection across the intake
- AI review starts automatically when the application is submitted
- Configurable document types and verification rules
- Bulk verification for high-volume intakes
Shipped in the product
- /screening/documents
- /screening/duplicates
- /screening/bulk
- /settings/verification-rules
- /settings/document-types
From selected to accredited
Interviews, selection, reserve pools and training all run against the same record, so accreditation reflects who was actually trained rather than a separate spreadsheet.
- Interview scheduling and scoring
- Selection decisions with reserve pools and grouping
- Training records tied to the volunteer
- Accreditation tracking through to issue
Shipped in the product
- /interviews
- /selection
- /selection/reserves
- /selection/groups
- /training
- /accreditation
Plan demand, then fill it
Model how many people each venue and function needs, import demand in bulk, then roster against it and track who actually turned up.
- Workforce demand modelling by venue and function
- Bulk import of planning data
- Rostering against planned demand
- Attendance capture and no-show tracking
- Logistics and case handling alongside the roster
Shipped in the product
- /planning
- /planning/demand
- /planning/import
- /roster
- /attendance
- /logistics
- /cases
Answer the question before it is asked
Programme-wide figures by nation, document status and approval outcomes, plus an append-only record of every administrative action taken.
- Applications and outcomes broken down by host nation
- Document verification progress across the intake
- Approval analytics across the selection pipeline
- Append-only audit log of administrative actions
- CSV export with spreadsheet-formula injection guarded
Shipped in the product
- /reports/nations
- /reports/documents
- /reports/approvals
- /reports/insights
- /reports/export
- /settings/audit-logs
End to end
One record, from planning to match day
A volunteer applies once. Everything after that writes to the same record.
Plan
Model demand by venue and function
Recruit
Collect applications online
Screen
Verify identity and documents
Select
Interview, decide, hold reserves
Train
Run inductions and courses
Accredit
Issue passes to trained people
Roster
Schedule shifts against demand
Report
Track attendance and outcomes
Track record
Trusted, measurable, and built for scale
Host nations supported
Tournaments supported
Languages
Trust
How programmes are protected
Volunteer programmes handle identity documents, medical certificates and police clearances. These are the controls that ship with the platform.
Role-based access
Fourteen roles, each scoped to a programme, country, venue or team. Enforced on the server, not by hiding buttons.
Append-only audit trail
Every administrative action is recorded with who did it, when, and what changed. There is no route that deletes an entry.
Document authenticity checks
Uploads are identified by their actual content, so a renamed file cannot pass as a certificate.
Duplicate detection
Applicants are matched across the intake so the same person is not onboarded twice under different spellings.
Private document storage
Identity and medical documents are never publicly readable. Reviewers open them through short-lived signed links.
Multi-factor sign-in
Available for administrative accounts, alongside rate limiting on authentication.
Solutions
Scale with confidence across programme types
Why change
The old way of managing volunteers costs time
Forward-looking programmes replace fragmented tools with one accountable pipeline.
Spreadsheets & silos
- Manual spreadsheets and endless re-keying between stages
- No single source of truth across recruitment and match day
- Documents scattered across email and shared drives
- Limited visibility of who is cleared, trained and rostered
The Royal Host Workforce Management platform
- One volunteer record from application through attendance
- Automations for intake, screening and status hand-offs
- Private storage with signed access for reviewers
- Live reporting scoped to programme, nation and venue
Latest
News & announcements
Ready to unlock your volunteer programme?
Tell us what you are staffing and we will show you how the pipeline handles it.
Looking for AFCON 2027 volunteering? Go to Volunteer programmes